Hp msl2024 tape library rails software#

They will also make sure that software products are properly licensed and otherwise be available to assist HPE in facilitating the delivery of this service. Ensure that a designated person is assigned and who, on behalf of the Customer, will grant all approvals, provide information, and confirm that the hardware, firmware, and software needed to deliver this service are available.Assign a designated person to participate in the service planning meeting and follow-on service activity.Creating a written installation plan, which will serve as a guide for coordinating the installation and startup deliverables.Delivering a brief consultation to provide guidance to the Customer by defining the library configuration objectives based upon application performance, availability needs, and HPE best practices.Reviewing the SAN design and supportability of the intended tape library or autoloader installation.Verifying prerequisites using the predelivery checklist.Installation planning and coordination activities include: The service specialist will provide the planning and coordination activities detailed in this table, either remotely or on-site, at HPE’s discretion. Any services provided outside of HPE standard business hours may be subject to additional charges. An HPE service specialist will plan all the necessary activities, including the identification of any prerequisites (see Service eligibility), and schedule the delivery of the service at a time mutually agreed upon by HPE and the Customer, which shall be during local HPE standard business hours excluding HPE holidays, unless otherwise agreed to by HPE.